We train your team and build the systems, so the business runs without you.
“Can I see the checklist again?”
15 industries of 10 to 250 person teams
From one engagement. Results vary and every business is different.
Bevel & Sloane is a Chicago based fractional operations and learning and development practice for US businesses of 10 to 250 people. For 10 to 12 hours a week, from $4,500 a month, we write your SOPs, build onboarding and training, set KPIs and train an internal successor to run it.
Why it matters: 42% of institutional knowledge is unique to one person (Panopto via HR Dive, 2018), and only 12% of employees say their company onboards well (Gallup, 2018).
Your people are not the problem. The missing piece is a system: written steps, a real onboarding plan and someone besides you who owns the work.
Just shadow Mike for a week.
Only Dana knows how that works.
I can't take a week off.
We watch the work where it happens, desk side and ride along.
We pull what your best people know out of their heads.
Short SOPs with an owner and a version on every page.
Onboarding plans, learning paths and train the trainer.
Time to productivity, retention and errors, every week.
Your successor runs it. Named by day 30.
A founder led learning and development and operations studio in Chicago. Our founder spent years in learning operations at scale, rolling out onboarding across more than 20 sites, building train the trainer programs and writing SOPs people actually used.
No templates copied from someone else's industry. We shadow your team, write it down with them and train an internal owner to keep it running. Read the founder story
*From one engagement. Results vary and every business is different.
Book a free checkupStart with a two week diagnostic or go all in with a 6 month build. Every option ends with a system your team runs on its own.
Six months building your training and operations system with your team: workflows mapped, a full onboarding academy and a successor coached every week.
Book a discovery callWhat's included
$5,000 to $6,650Per month, priced by team size
Or pick a package
See exactly where you are stuck
Two weeks of interviews, shadowing and a tool audit. You leave with a ranked fix list and a build plan.
$5,000One time
Ask about this packageDiagnose, document, pilot
Three months. Find the main stuck point, write the core SOPs and pilot new onboarding.
$4,500From, per month
Ask about this packageMake teams hand off cleanly
Nine months. Cross team handoffs, training tracks by role and KPI dashboards.
$5,300From, per month
Ask about this packageScale to more sites
Twelve months. Role certifications, a full learning system and the handover to your team.
$5,800From, per month
Ask about this package
A lead with a checklist, not a hunch
A fast growing sales team trained every new rep by shadowing. Senior closers were pulled off the field and early turnover kept climbing.
We mapped the customer lifecycle, wrote short field SOPs, replaced shadowing with targeted learning modules and shifted hiring to quality over volume.
From one engagement. Results vary and every business is different.
Every engagement starts by measuring four numbers, then tracks them weekly with your team.
One page, every Monday. Your lead runs the huddle; we coach from the side.
The scorecard has an owner for every number, a target set with leadership and a trend you can read in five seconds. By the handover, your successor runs it alone.
| Measure | Target | Trend |
|---|---|---|
| Time to productivity | 45 days | Sample target |
| 90 day retention | Set in diagnostic | Up |
| Training completion | Tracked weekly | Flat |
| Errors and rework | Down each month | Down |
| 1:1s held on time | Every week | Up |
We hired three techs this spring.
Two already quit. The third keeps calling me from every job.
That is a ramp problem, not a people problem. Let's map week one.
SeenEvery office checks patients in a different way.
I can't be at all four.
One front desk SOP, four owners. We start there.
SeenOur best manager is leaving next month.
Nothing she does is written down.
Then we shadow her this week and write it down together.
SeenWe pay for an LMS.
Nobody has logged in since March.
Let's swap the course for a one page job aid people actually use.
SeenI can't take a week off.
Everything still runs through me.
That is the bottleneck. Day 30, you have a named successor.
SeenTypical first messages, paraphrased from many owners. Not quotes from one client.
25 checks to grade any SOP on clarity, ownership, version control and real use. The same list we use in week one.
Or download the PDF now. No email needed.
A fractional leader gives you senior operations and L&D expertise for part of the week instead of a full time hire. At Bevel & Sloane that means 10 to 12 dedicated hours a week to map your workflows, write your SOPs, build onboarding and train an internal successor to run it.
Retainers run from $4,500 to $7,500 a month depending on tier and headcount. A 3 month Prelude starts at $13,500 in total. A 12 month Residency for a large team tops out at $90,000. A two week Operational Diagnostic is $5,000 and is fully credited toward a 3 or 6 month engagement.
It is a focused two week review of how work moves through your business. We interview stakeholders, shadow key roles and audit your documentation and tools. You get a ranked map of the frictions costing you time and a recommended plan. The $5,000 fee credits in full toward a 3 or 6 month engagement.
Every engagement requires you to name an internal operational successor by Day 30. That person co-pilots every build with us, joins live execution reviews and takes over day to day ownership before we leave. It is how the system keeps running after the engagement ends.
Growing companies of roughly 10 to 250 people that have outgrown informal shadowing but do not need an enterprise consultancy or a six figure executive hire. If your best people spend their week training new hires, you are the reader we had in mind.
Engagements run under a Master Services Agreement and a phased Statement of Work. Retainers are billed monthly in advance on the 1st. Either side can end an engagement with 30 days written notice.
Still unsure? Write to info@bevelandsloane.com and we reply within one business day.
